Archives: May, 2009

Nick Seguin
May
26

Dear Valued Employees

May 26th, 2009 by Nick Seguin

I got this from my good friend @dentT in an email (I did not write the letter I’ve republished nor was it credited in the email I received). I could not agree more!

To All My Valued Employees,

There have been some rumblings around the office about the future of this company, and more specifically, your job. As you know, the economy has changed for the worse and presents many challenges. However, the good news is this: The economy doesn’t pose a threat to your job. What does threaten your job however, is the changing political landscape in this country.

However, let me tell you some little tidbits of fact which might help you decide what is in your best interests.

First, while it is easy to spew rhetoric that casts employers against employees, you have to understand that for every business owner there is a back story. This back story is often neglected and overshadowed by what you see and hear. Sure, you see me park my Mercedes outside. You’ve seen my big home at last years Christmas party. I’m sure; all these flashy icons of luxury conjure up some idealized thoughts about my life.

However, what you don’t see is the back story.

I started this company 28 years ago. At that time, I lived in a 300 square foot studio apartment for 3 years. My entire living apartment was converted into an office so I could put forth 100% effort into building a company, which by the way, would eventually employ you.

My diet consisted of Ramen Pride noodles because every dollar I spent went back into this company. I drove a rusty Toyota Corolla with a defective transmission. I didn’t have time to date. Often times, I stayed home on weekends, while my friends went out drinking and partying. In fact, I was married to my business — hard work, discipline, and sacrifice.

Meanwhile, my friends got jobs. They worked 40 hours a week and made a modest $50K a year and spent every dime they earned. They drove flashy cars and lived in expensive homes and wore fancy designer clothes. Instead of hitting the Nordstrom’s for the latest hot fashion item, I was trolling through the Goodwill store extracting any clothing item that didn’t look like it was birthed in the 70’s. My friends refinanced their mortgages and lived a life of luxury. I, however, did not. I put my time, my money, and my life into a business with a vision that eventually, some day, I too, will be able to afford these luxuries my friends supposedly had.

So, while you physically arrive at the office at 9am, mentally check in at about noon, and then leave at 5pm, I don’t. There is no “off” button for me. When you leave the office, you are done and you have a weekend all to yourself. I unfortunately do not have the freedom. I eat, and breathe this company every minute of the day. There is no rest. There is no weekend. There is no happy hour. Every day this business is attached to my hip like a 1 year old special-needs child. You, of course, only see the fruits of that garden — the nice house, the Mercedes, the vacations… You never realize the back story and the sacrifices I’ve made.

Now, the economy is falling apart and I, the guy that made all the right decisions and saved his money, have to bail-out all the people who didn’t. The people that overspent their paychecks suddenly feel entitled to the same luxuries that I earned and sacrificed a decade of my life for.

Yes, business ownership has is benefits but the price I’ve paid is steep and not without wounds.

Unfortunately, the cost of running this business, and employing you, is starting to eclipse the threshold of marginal benefit and let me tell you why:

I am being taxed to death and the government thinks I don’t pay enough. I have state taxes. Federal taxes. Property taxes. Sales and use taxes. Payroll taxes. Workers compensation taxes. Unemployment taxes. Taxes on taxes. I have to hire a tax man to manage all these taxes and then guess what? I have to pay taxes for employing him. Government mandates and regulations and all the accounting that goes with it, now occupy most of my time. On Oct 15th, I wrote a check to the US Treasury for $288,000 for quarterly taxes. You know what my “stimulus” check was? Zero. Nada. Zilch.

The question I have is this: Who is stimulating the economy? Me, the guy who has provided 14 people good paying jobs and serves over 2,200,000 people per year with a flourishing business? Or, the single mother sitting at home pregnant with her fourth child waiting for her next welfare check? Obviously, government feels the latter is the economic stimulus of this country.

The fact is, if I deducted (Read: Stole) 50% of your paycheck you’d quit and you wouldn’t work here. I mean, why should you? That’s nuts. Who wants to get rewarded only 50% of their hard work? Well, I agree which is why your job is in jeopardy.

Here is what many of you don’t understand … to stimulate the economy you need to stimulate what runs the economy. Had suddenly government mandated to me that I didn’t need to pay taxes, guess what? Instead of depositing that $288,000 into the Washington black-hole, I would have spent it, hired more employees, and generated substantial economic growth. My employees would have enjoyed the wealth of that tax cut in the form of promotions and better salaries. But you can forget it now.

When you have a comatose man on the verge of death, you don’t defibrillate and shock his thumb thinking that will bring him back to life, do you? Or, do you defibrillate his heart? Business is at the heart of America and always has been. To restart it, you must stimulate it, not kill it. Suddenly, the power brokers in Washington believe the poor of America are the essential drivers of the American economic engine. Nothing could be further from the truth and this is the type of change you can keep.

So where am I going with all this?

It’s quite simple.

If any new taxes are levied on me, or my company, my reaction will be swift and simple. I fire you. I fire your co-workers. You can then plead with the government to pay for your mortgage, your SUV, and your child’s future. Frankly, it isn’t my problem any more.

Then, I will close this company down, move to another country, and retire. You see, I’m done. I’m done with a country that penalizes the productive and gives to the unproductive. My motivation to work and to provide jobs will be destroyed, and with it, will be my citizenship.

If you lose your job, it won’t be at the hands of the economy; it will be at the hands of a political hurricane that swept through this country, steamrolled the constitution, and will have changed its landscape forever. If that happens, you can find me sitting on a beach, retired, and with no employees to worry about….

Signed,

Your boss  

Those who add value and work hard are the ones left standing right now. Note I said work hard, because adding value and creating perceived value or value built on a house of cards (read vehicles such as CDOs and the like) are not the same. 

Let the American core competency of innovation breathe again and allow capitalism to right the ship. This means that things fail, that people have to redefine what their value proposition is (in many cases have to actually get one). Do not squeeze those who have built the framework on which everything(one) else stands.

O ya, and read Capitalism and Freedom by Milton Friedman.

Nick Seguin
May
23

like the tools or not, the results matter

May 23rd, 2009 by Nick Seguin

I, like many others, get sick of hearing the (at this point) age-old quip “but I don’t care what you had for breakfast” specifically in reference to Twitter, but also to the use of social tools and social web behaviors in general.

So, for all of you naysayers, let me paint a picture for you…

Tehran, Iran - circa June 2009

Let me explain.

There are many questions to be asked regarding the “election”, not the least of which may be whether or not it matters who is president in a supreme-power theocracy. However, it is the events surrounding the recent happenings which are intriguing - a convergence of global social behaviors, technology, now-web and modern web application development practices and theory. In short, the techy geeky “stuff” which you presume to be a fad, isn’t. It is communication now; it is communication of the future. The results are profound.

Ingredients:

Global Social Behaviors - We live in a global economy and society. If you don’t believe that, please crawl back under your rock. It’s not just about multi-hemisphere conglomerates and international relations anymore, though. As is the common theme these days, it’s about the individual. Social technologies have connected the Common Joes of the world and they are genuinely interested in listening, talking, sharing, teaching, helping and learning from each other. From Bengal to New Hampshire they are participating in each others’ daily lives and having trivial(?) conversations.

Technology - It’s cheaper, more powerful, more accessible and better mastered than ever in history. We all know a computer as powerful as my iPhone used to be the size of an entire room… blah…blah…blah. The amazing capabilities of technology today, IMHO, are not so much computational, but connective combined with the ease by which they can be applied. You can connect almost anywhere. You can connect with almost anything… and that’s the point… YOU can do it.

The mobility of technology is also a key component. Mobile phones and smart-phones are of the utmost importance.

Modern Web Application Development Practices and Theory - Non-technicals stick with me here… there are a few crucial aspects of how people and companies develop web applications these days. Namely, the primary focus is on the engine - the core functionality. Many developers build and release Software Development Kits (SDKs), most commonly Application Programming Interfaces (APIs), for their applications. These tools, libraries, protocols and services allow other developers to leverage the engine in unique ways - pulling, pushing and mashing up data and interfaces. If you’ve ever seen a Google Map with unique data or elements in it, you’re seeing the result of an API. Users and developers find new uses for applications and engines all the time. Google is releasing it’s APIs for it’s new project - WAVE - to developers around the world long before the application will be accessible to the public. The idea is that thousands of progressive and diverse minds will help to finish the product, find new uses and  make it better. So, applications are being released “unfinished” and “wide open”. *Note -Ownership and monetization are another story!

Still shrugging and saying ’so what?’, huh? -

Tehran - People are trying to mobilize, trying to tell the world what is happening, but communications are being shut down. Traditional media are being banned. Sites are being blocked. But remember - people around the world are watching, people around the world want to help, people around the world care. Technology is accessible, connective and collaborative and our good friends at Twitter are aligned with the API-empowered web community.

What does this mean?

This means that because Twitter has an API, Twitter.com is not the only access point to the engine. It means that there exist 1000s of 3rd party applications through which people can read and publish tweets. Tehran can’t block them all, they don’t even know about them all. Fantastic! The masses with their mobile phones can be anywhere, communicate with each other, organize, assemble, and keep the rest of the world up-to-date while foreign journalists are being “controlled” and mass media is dropping the ball (have a look here too).

Well, what about connectivity? Internet access? If you can’t connect, you can’t tweet. Tehran certainly has control over access, right? Yes and no. Enter software engineer in Oklahoma who is interested in the situation and wants to contribute. He configures his laptop as a proxy and whala - people in Tehran can connect to TwitterFall through his computer and communications resume. That is, until Tehran finds him, and blocks his proxy. But then, another pops up in the UK, in Florida, in Singapore… you get the picture.

So let’s summarize that. People in Iran can communicate with each other and with the rest of the world while their government is scrambling to block things as quickly as they can because they have mobile technology, the global community cares, is interested, can facilitate connectivity, and because modern web applications focus on the what, not the how/when/where.

Does it matter? I sure think so. A major geopolitical occurence was consumable in real-time and not only that… but it was MADE POSSIBLE in real time because of this convergence. Still not convinced it matters? Well, the State Department decided it did too… they contacted the crew over at Twitter - a small group in a loft in SOMA - and asked them not to go offline for scheduled maintenance because… well… Twitter was contributing to democracy.

How da ya like DEM apples?

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